October 26, 2024

FAQ

Scottsdale, Arizona

As Good As It Gets: Perfect Weather Is Forecast!

SCOTTSDALE WEATHER

Frequently Asked Questions

Where is the Bentley Scottsdale Polo Championships being held?

The event is held at WestWorld of Scottsdale, a world-renowned equestrian venue and annual host to the Barrett-Jackson Collector Car Auction, Scottsdale Arabian Horse Show, and more! The venue offers over 300,000 sq. ft. of event space on 386 acres of pristine desert at the base of the McDowell Mountains. WestWorld is located at 16601 N. Pima Rd, Scottsdale, AZ 85260.

Please find a map to the venue and parking directions here.  

How do my guests find my table?

There are concierge tents at the entry to each VIP reserved seating area. Please ask your table guests to check in with the concierge, where they will be given their VIP wristband and then be escorted to your table.

I cannot arrive until mid-day – will my table be reserved?

Tables are reserved until half-time of the second match. The second-match begins at 12:30pm.

What should I know about The First Ever Scottsdale Polo Sunset AfterParty?

All Ticket And Table Options Include Access To The First Ever Polo Party Afterparty & Sunset Concert. To learn more, please click here >

Is photography restricted?

We encourage you to take photos to capture the day to share with your friends and family. IF you are taking photos for a school assignment, commercial intent, or wish to share them beyond your immediate circle of friends and family, you must get prior written approval from the event. To start the approval process, please email info@roseallynpr.com

Can I touch the horses?

For your and the horses’ safety, you must ask for permission before taking any photos of or touching any of the horses on site.

Can children attend for free?

Children 12 years old and younger are free for general admission. All guests, regardless of age, require a ticket for reserved seating.

Will I receive confirmation of my ticket purchase? Do I need a physical ticket?

The ticketing software automatically emails you a receipt/confirmation of your purchase. The email sender is SLE Tix. Please check your email junk folder for your reconfirmation.

During your purchase online the ticketing system will prompt you to choose a pdf or electronic ticket. You can print the pdf so you have a physical ticket. If you need to share tickets with your guests – please provide them each a single ticket either electronically or physically.

Will I be able to buy tickets at the door?

Yes. Tickets will be available at the door. If tables are not sold out, they will also be available at the door however we cannot guarantee availability.

Will I be able to leave and return to the event?

Yes. Please check in with security at the exit to secure a hand stamp so you can reenter the event. You will not be able to reenter the event without a handstamp once your ticket has been scanned.

What are the ticketing policies?

All sales are final. There are no refunds. Click here for complete ticketing polices.

How do I secure a press pass?

If you are a member of the media, please email info@roseallynpr.com and let us know what publication you represent.

If you are an influencer, please view our collaboration agreement here >

Do you offer discounts?

We recommend you book early for the best rate. We offer an early bird discount for purchases made before August 1st.

Can I volunteer?

Yes! We have multiple volunteer opportunities for individuals and groups. We do ask that volunteers be over the age of 18, have their own transportation to and from the event, and be available from 8am until 6:30pm. If you are interested in learning more, please email info@roseallynpr.com

Do you donate to charities?

The Bentley Scottsdale Polo Championships is committed to the community and supporting local nonprofit organizations. Each year, we partner to offer a charity polo match during our event, where the nonprofit assigned to the winning team receives a significant donation to further their mission. We receive many requests for ticket donations throughout the year, however are only able to offer a limited amount. If you would like to inquire about partnering with the event or to request a donation, please email info@roseallynpr.com 

What should I bring and what items are prohibited at the event?

The following ARE PERMITTED at the event

  • Small handbags and clutches
  • Binoculars shorter than 6 inches (case prohibited)
  • Blankets
  • Cameras with 3-inch lenses or shorter (no lights, tripods, selfie-sticks or monopods unless previously approved)
  • Diaper bags accompanying a child
  • Plastic water bottles (factory sealed, no-alcohol, less than 24 ounces)
  • Reusable transparent water bottles (no-alcohol, less than 24 ounces)
  • Strollers
  • Sunscreen & hand-powered misters
  • Umbrellas (no obstruction of other fans view)

The following ARE PROHIBITED at the event:

  • Aerosol cans
  • Alcoholic beverages
  • Backpacks or large bags
  • Cameras with lenses larger than 3-inches (lights, tripods, selfie-sticks and monopods are also prohibited)
  • Cans, glass bottles or alcoholic beverages
  • Drugs & Drug paraphernalia, marijuana & marijuana products
  • Coolers (including soft-sided coolers)
  • Glow sticks, light-up costumes, light-up signs, battery packs
  • Irresponsible drinking or behavior
  • Bullhorns, whistles or any other noisemakers
  • Laptops and Laptop Bags
  • Laser pointers of any type
  • Offensive clothing
  • Plastic bottles larger than 24 ounces and thermoses
  • Projectiles (footballs, Frisbees, etc.)
  • Signs, banners or poles
  • UAVs (unmanned aerial vehicles)
  • Weapons of any kind (including silverware).

Anyone possessing PROHIBITED items will be asked to return them to their cars, or dispose of them in the garbage cans provided at the gate.

Can I buy food and drinks at the event?

Yes. There will be multiple food trucks, concessionaire tents, and no-host bars on site.

How do I enter the Polo Model of The Year Contest?

To enter the contest, all of the following criteria must be sent to info@roseallynpr.com by August 31st:

Full name, age, social media handles, current city of residency, phone number, a photo (this photo will be used as your voting picture that is open to the public if you are a finalist), and a brief 2-3 sentence about why you believe you should be the Polo Party Model of the Year.

How do I participate in the Fashion show?

We are proud to partner with Phoenix Fashion Week for the production of the World’s Longest Runway Fashion Show. PFW will hold a model recruitment event in September. Please email info@phoenixfashionweek.com for more information.

The event venue is very large. What type of assistance do you offer for those in a wheelchair?

All entrances are ADA accessible. Reserved parking spaces are available in Lot D by the main entrance. The Ride share drop off zone has both a ramp and stairs connecting it to the front entrance. Staff and volunteers have golf carts available for transportation to your seat if needed.

Can I bring my dog? How can I enter the Canine Couture Canine Fashion Show?

Yes. In fact, you can enter your dog in the canine couture fashion show and strut your stuff! Please send an email to ivanpetgroomer@gmail.com for more information.

Can I bring my own alcohol into the event?

No outside alcohol is permitted at the event. There will be food and beverages available for sale at the event. Security personnel and Scottsdale Police are onsite to enforce city laws and event policies.

I cannot attend. What can I do with my ticket?

There are no refunds for tickets or table sales. We recommend that you offer your tickets to friends to use or donate them back to the event.

What happens if it rains?

In the event of poor weather or government restrictions, festivities will take place on Sunday. If poor weather or restrictions are present that day, the event will take place on a TBD date. If the TBD date also has inclement weather or restrictions, all ticket, sideline parking and table purchases shall be applied to the next year’s Bentley Scottsdale Polo Championships. In the event that event does not take place, full refunds shall be provided.

I’ve purchased a sideline parking pass- How do I access my spot?

You will receive an email with instructions on how to access the filed. We ask that all sideline vehicles be in place by 11am.

How can I get my luxury or exotic car displayed at the event?

Please email your name and details of your vehicle to info@ThePoloParty.com

Do I have to pay to park?

Pricing and fees include parking. You will not be charged for parking at the event.